About Us

IT Done Right. Every Time.

Pulse Vision Management LLC was founded in Inglewood, California with one mission: to give small and mid-sized businesses access to the same caliber of IT support and infrastructure that enterprise companies take for granted — without the enterprise price tag.

We believe technology should be invisible — humming quietly in the background while your team focuses on the work that actually matters. When something goes wrong, you should have a real partner who picks up the phone, understands your environment, and fixes it fast.

From a single technician to a full managed IT partner for your entire organization, Pulse Vision scales with you. Our team of certified engineers covers everything from day-to-day help desk support to strategic cloud architecture and cybersecurity planning.

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500+

Clients Supported

99.97%

Uptime SLA

<8 min

Avg Response

24/7

Help Desk

Microsoft Silver PartnerCertified
AWS Certified Solutions ArchitectCertified
CompTIA Security+Certified
Cisco Certified Network AssociateCertified

Certified Engineers. Real Humans.

DH

Derek Hayes

Founder & CTO

15+ years in managed IT and enterprise infrastructure. Former systems engineer at a Fortune 500. Leads all technical strategy and client architecture.

MK

Maya Kim

Head of Network Operations

CCNA and CCNP certified. Manages all network infrastructure clients with deep expertise in Cisco, Fortinet, and Ubiquiti environments.

RC

Rafael Cruz

Cloud Architect

AWS and Azure certified. Specializes in cloud migrations, hybrid environments, and cloud cost optimization for SMBs.

TJ

Taylor Johnson

Cybersecurity Lead

CompTIA Security+ and CEH certified. Runs all security assessments, endpoint deployments, and incident response engagements.

PL

Priya Lal

Help Desk Manager

Manages our 24/7 tier-1 and tier-2 support team. Obsessed with response time, resolution rate, and client satisfaction scores.

SO

Sam Ortega

Client Success Manager

Your dedicated point of contact. Sam ensures every client has what they need, when they need it — and that nothing falls through the cracks.

Ready to Meet the Team?

Schedule a free IT assessment and see how Pulse Vision can support your business.

Book a Free Assessment →